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Author Topic: So I went to Walmart today..  (Read 6361 times)

Caryn

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So I went to Walmart today..
« on: April 11, 2011, 12:03:38 pm »
And while there, I thought I would grab some 9mm range packs for the Sterling for this weekend.
I asked the lady behind the counter if they had any of the 100 round boxes. She said they didn't, and asked if I wanted the 50 round box. She then added that I could just buy some .40s and run it because that would also work. I noticed she was from the fabrics department and told her she should go back there before giving out MORE bad advice that could potentially kill someone, because NO...it wouldn't work the same.  She then added it was just like being able to run .357s through a .38. her husband did it all the time... :facepalm  I said that .38s could be put through a .357 but not the other way around. She told me I was wrong. As I started to walk away, the other customer at the counter( a man) said it was nice to see a woman that knew what she was talking about, and thanked me for educating myself.
Now I have to ask..WHY would they put someone that knows NOTHING about what works in what guns back there? I used to work a Walmart Sporting Goods counter back in the day. I will be the first to admit, that if I didn't know something I asked someone else. NEVER would I make a suggestion on something I was completely clueless on. I seriously hope she doesn't end up suggesting something that kills someone.
Managements answer to my question to why she was back there and suggesting ammo that was WRONG for the guns..."We are short handed and have to cover other departments"
South Carolina

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    Canthros

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    Re: So I went to Walmart today..
    « Reply #1 on: April 11, 2011, 12:28:05 pm »
    Managements answer to my question to why she was back there and suggesting ammo that was WRONG for the guns..."We are short handed and have to cover other departments"
    Yup. They're probably not liable for a customer's ignorance, so she can give out awful advice without endangering the bottom line. Troubling, though. (OTOH, the gun counter at Wal-Mart's gotta be a few steps worse than the counter at the local gun shop for kwality gun advice.)
    Kentucky

    luke213(adamsholsters)

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    Re: So I went to Walmart today..
    « Reply #2 on: April 11, 2011, 12:44:17 pm »
    I've been loading up a bit on ammo since we've been out here in Arizona because it's been cheaper and easier to get then back at home. I tend to buy it at Walmart, because well the local gun shop here still wants $30 a box for 45ACP ball and I'm unwilling to pay twice the price for worse ammo. Anyways I've had so many idiots behind that counter tell me stupid things that are right in line with your experience. Everything from telling me I can run smaller caliber ammo, to just about every other well know BS line that you hear at the gun counter. God help the people who listen to Walmart employee's.

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    onesmack4u

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    Re: So I went to Walmart today..
    « Reply #3 on: April 11, 2011, 01:50:18 pm »
    My advice for any of my officers asking if they could buy range supplies and ammo from Wal Mart is the same as my advice for gun shows. You had better know exactly what it is that you are looking at and exactly what you want. Never rely on the salesman. This advice works well for buying used cars too.
    AlabamaI have as much authority as the Pope, I just don't have as many people who believe it.

    Feud

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    Re: So I went to Walmart today..
    « Reply #4 on: April 11, 2011, 02:09:39 pm »
    God help the people who listen to Walmart employee's.

    A few years back while I was doing a full time none paid internship I worked evenings/nights at Wal-Mart to cover my expenses.  It was a rather interesting experience.  While they treated me great (and I really do mean that, they paid terrible but the managers and supervisors there were some of the nicest, most accommodating people I've ever worked for), the stuff that they'd have us do was often "learn as you go."

    I was hired as a cashier, and that's what they trained me to do.  But, frequently when people wouldn't show up the cashiers would get pulled off to go cover the bases. We never had any training on it, they'd just say "go do this."  While that was fine for rounding up carts or folding clothes, they would occasionally send us to do more technical stuff.

    For example, one day when I clocked in I was told the guy who ran the automotive section hadn't shown up, so they needed me to work it since none of the auto techs were trained on cash registers.  I told them that was fine, except that I didn't know the first thing about auto parts (what they did or if/where we had them in the store), auto repairs, or any of the services our auto center offered.  They said not to worry about it, and a couple minutes later I found myself in charge of the automotive section (and since we had car keys sitting around, I wasn't allowed to leave the desk and explore enough to be somewhat informed about what we stocked).

    The next four hours were, quite possibly, the most wasted time for anyone going there for anything other than getting a key made or buying air fresheners in that stores history.  I had no idea what I was doing, and I constantly had people coming to me to get my "expert" opinion on which brands were best, and what possible problems they were experiencing might be.  I suppose I could have made something up, and hoped that by the time they came back to return it I would be somewhere else, but I felt bad about that so about 99% of the questions I got was answered with an "I'm sorry, I don't know."

    I've got a lot of empathy for Wal-Mart workers, and I don't mean to knock them.  But, unless you are asking them where the restrooms are or where a particular store section is, it's a crap shoot.

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    Re: So I went to Walmart today..
    « Reply #5 on: April 11, 2011, 02:27:26 pm »
    I can sympathize with the management and the employee, but they really should make it clear to the employees who are working outside their dept that they are not to give any advice about the stuff they haven't been trained on.

    Honestly, I'd say this is an issue worth bringing to the attention of the district manager.

    Arizona

    StevenTing

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    Re: So I went to Walmart today..
    « Reply #6 on: April 11, 2011, 02:43:09 pm »
    I can sympathize with the management and the employee, but they really should make it clear to the employees who are working outside their dept that they are not to give any advice about the stuff they haven't been trained on.

    Honestly, I'd say this is an issue worth bringing to the attention of the district manager.


    ]
    Agreed, they shouldn't be giving any advice at all.
    Utah

    Melbob

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    Re: So I went to Walmart today..
    « Reply #7 on: April 11, 2011, 07:12:29 pm »
    ...I suppose I could have made something up, and hoped that by the time they came back to return it I would be somewhere else, but I felt bad about that so about 99% of the questions I got was answered with an "I'm sorry, I don't know."

    I've never worked serious retail before ( I don't count selling D&D materials as serious), but as a customer I would rather hear "Hey, sorry, I don't have that answer", then to be told that yes, the 19.99 tire special is good for off-road rallying in my 3-ton pickup.  It's still frustrating, mind you, but better.   ;D
    ~Bob~

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    Re: So I went to Walmart today..
    « Reply #8 on: April 11, 2011, 09:06:45 pm »
    I was hired as a cashier, and that's what they trained me to do.  But, frequently when people wouldn't show up the cashiers would get pulled off to go cover the bases. We never had any training on it, they'd just say "go do this."  While that was fine for rounding up carts or folding clothes, they would occasionally send us to do more technical stuff.

    In response to that:

    The only way it truly would work would be moving away from the all inclusive force they have now and moving it more toward the Marine vision, everyman a rifleman,  or possibly more toward the M.I. from RAH Starship Troopers (book, not movie)  with the view that everyone fights, cook, clerk, band, chaplain. 

    Could someone pass me the Heinlein's quote regarding overspecialization?, hehe, the thing that frightens me is that wallyworld seems to be leading the edge regarding the "Every cashier a rifleman, autoguy, sportsmen, linens clerk"  :P

    Stryker

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    Re: So I went to Walmart today..
    « Reply #9 on: April 11, 2011, 09:16:29 pm »
    Could someone pass me the Heinlein's quote regarding overspecialization?, hehe, the thing that frightens me is that wallyworld seems to be leading the edge regarding the "Every cashier a rifleman, autoguy, sportsmen, linens clerk"  :P

    Quote from: Robert A. Heinlein
    "A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects."
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    Outbreak

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    Re: So I went to Walmart today..
    « Reply #10 on: April 12, 2011, 02:00:40 am »
    I actually had the opposite experience at the gun shop the other day. Since I had a week off after my 2 month "deployment" to Arizona, I was spending my time, and money, at the gun shop. I know their inventory pretty well, and I know a thing or two about guns. I have behind-the-counter privileges, so I was back there with the two guys who were actually working that day. Then business starts picking up. People are coming in to shoot, buy guns, ammo, everything. Next thing I know, I'm showing people guns. I know what I'm talking about, so they assumed I worked there. When someone settled on a gun, I'd coolly hand them off to one of the real employees to do the paperwork and call NICS. I think I sold a guy a suppressor while I was back there.

    Half an hour later, it calms down a bit. The range is full, but the shop is all but empty. Someone rented a machine gun, requiring one of the guys to go into the range and supervise. The other guy took the opportunity to go spend some time in the bathroom with a good book. Now I'm the only guy behind the counter, indeed in the shop.

    One of the machine gun renters comes out of the range, wanting to buy another box of ammo for the full-auto fun machine.

    I have no idea how to use the cash register. :facepalm
    TexasOutbreak

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    Chief45

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    Re: So I went to Walmart today..
    « Reply #11 on: April 12, 2011, 09:46:51 am »
    In response to that:

    Could someone pass me the Heinlein's quote regarding overspecialization?, hehe, the thing that frightens me is that wallyworld seems to be leading the edge regarding the "Every cashier a rifleman, autoguy, sportsmen, linens clerk"  :P

    well,   not sure where your heading,  my reference was to RAH's comments regarding logistics and combat, where modern armies require between 7 and 10 support people to keep one fighter in the field, but they are all considered Soldiers, etc. The support is still required, but his "Mobile Infantry" relied on their logistics support from other units, when the MI drops into combat, everyone drops, no one left behind in a support or logistics role.

    Walmart seems to believe that everything in the store is a "product" and if you can sell one product, you can sell any product.


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    Re: So I went to Walmart today..
    « Reply #12 on: April 12, 2011, 03:19:40 pm »
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    Re: So I went to Walmart today..
    « Reply #13 on: April 12, 2011, 07:52:01 pm »
    Getting assistance at Walmart is just like getting your back scratched.  In order to get what you want you have to play the "a little to the left, a little lower, lower, no higher, to the right, yes that's it", I want the box that says .45 ACP which is the only box of .45ACP within sight.

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    Re: So I went to Walmart today..
    « Reply #14 on: April 12, 2011, 08:11:07 pm »
    I had to go get the guy working the automotive section at the local walmart the other day to get me some ammo. He had the keys, but he told me right off that I needed to know what I was looking for because he knew nothing about any of it. At least he admitted that. Most of the time you have to play "warmer/ colder" with them as they point at random points on the ammo shelves before they get it right. Almost funny really.
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    Re: So I went to Walmart today..
    « Reply #15 on: April 12, 2011, 08:16:17 pm »
    I had to go get the guy working the automotive section at the local walmart the other day to get me some ammo. He had the keys, but he told me right off that I needed to know what I was looking for because he knew nothing about any of it. At least he admitted that. Most of the time you have to play "warmer/ colder" with them as they point at random points on the ammo shelves before they get it right. Almost funny really.

    I think that it's beyond pathetic that the "associate" can't read the box when I tell them what I'd like to purchase.

    Once in a while at a Walmart store I'll find a semi-retired person working at the ammo counter that is a fellow enthusiast and is actually knowledgeable and helpful.

    Jim
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    Caryn

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    Re: So I went to Walmart today..
    « Reply #16 on: April 12, 2011, 09:41:51 pm »
    I had to go get the guy working the automotive section at the local walmart the other day to get me some ammo. He had the keys, but he told me right off that I needed to know what I was looking for because he knew nothing about any of it. At least he admitted that. Most of the time you have to play "warmer/ colder" with them as they point at random points on the ammo shelves before they get it right. Almost funny really.
    That is all I would really want. "Sorry but I know nothing about this, you need to know what you want" Heck, I don't even mind the warmer/colder except for the fact that they should be able to READ the box if you ask for something specific.
    When I worked at Walmart in Sporting goods, the "city hunters" would come in asking for the best turkey load, or the best deer ammo. I would ask the guys around me that hunted because I honestly had no idea. I guess the thing that bothered me the most, wasn't her lack of knowledge, it was giving out potentially deadly suggestions.
    South Carolina

    JD

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    Re: So I went to Walmart today..
    « Reply #17 on: April 13, 2011, 12:56:07 am »
    Sorry to hear of your experience Caryn. Perhaps a "Hi there" to corporate? Eh, maybe not. Here's why.
    When I moved to free America over seven years ago, my first acquisition to commemorate it was an 870 pump in 12 Gauge with "evil features". ::) Anyway, I picked up an array of shells at the show, but wanted some bird shot to round it out. Plus, the local range at that time only allowed the aforementioned type of load. They were out of 12 GA., just some 20's. Sadly, the extremely misinformed individual at the counter stated something similar to what you encountered.

    W.M. Employee - "20 Gauge will work in that Shotgun."

    Me - "No. No, it won't."

    W.M. Employee - "How do you know? You know guns?" (or something to that effect)

    Me - "What I know, I know. And I know that won't work. Please. Stop working this counter. Good day."

    Left the store, contacted corp. in e-mail. Never heard anything.

    Screw Walmart.


       
     

    Matthew Mayner

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    Re: So I went to Walmart today..
    « Reply #18 on: April 13, 2011, 10:30:37 am »
    I don't buy guns and ammo at Walmart anymore. I know some people don't have a lot of options but I'd rather my money went to a company that actually cares about firearms.  To Walmart firearms, and ammo are just another bar-code. If they become too much of a hassle for big blue they'll ditch the whole thing and replace what's on the shelves with more fishing lures or bicycles.
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    akodo

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    Re: So I went to Walmart today..
    « Reply #19 on: April 13, 2011, 07:29:22 pm »
    so being that you are buying ammo for your sterling, and IIRC Wal-mart asks the 'is this for rifle or pistol' question, can you honestly answer "this is for what the law declares as neither...its a Machine Gun!"

    fnfnc64

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    Re: So I went to Walmart today..
    « Reply #20 on: April 13, 2011, 07:52:24 pm »
    so being that you are buying ammo for your sterling, and IIRC Wal-mart asks the 'is this for rifle or pistol' question, can you honestly answer "this is for what the law declares as neither...its a Machine Gun!"
    When I'm buying 9mm and they ask the "is it for a rifle or a pistol" question, I just answer "yes" since I run it in both. Not that it really matters. I turned 21. In fact, I turned 21 about 26 years ago..........I have been asked for ID twice in the last year buying ammo at walmart. I have two kids over 21. I just give em a "you gotta be $#!&@ing me" look and hand them my CFP. Usually takes em a minute to figure out why my drivers license is a different color  :banghead  :bash
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    Re: So I went to Walmart today..
    « Reply #21 on: April 14, 2011, 03:00:16 am »
    It has been some time since I bought any ammunition from Walmart.  It was kind of Simon Says with the clerk.  "Down one shelf, to your left, the other left, next box, yes, let's look at that one."  I don't mind someone who knows they know nothing but how to run the register.  When I want knowledge, I go to where they have knowledge.
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    Re: So I went to Walmart today..
    « Reply #22 on: April 14, 2011, 04:01:31 pm »
    Advice that could get you killed.   With s smiley face.   Nifty.
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    Re: So I went to Walmart today..
    « Reply #23 on: April 14, 2011, 06:51:19 pm »
    I buy ammo online or at Walmart or Academy. The local gun shop doesn't stock much ammo, because they know they can't price it competitively enough to sell a lot of it. It's mostly for people who show up at the range to shoot their guns a couple times a year and don't keep ammo on hand.
    TexasOutbreak

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    Re: So I went to Walmart today..
    « Reply #24 on: April 14, 2011, 09:04:03 pm »
    Killed... lose a hand, eye...


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