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Author Topic: can't log in with tapatalk  (Read 1943 times)

Jemketh

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can't log in with tapatalk
« on: March 12, 2012, 04:05:00 PM »
I can't log in with tapatalk on my iphone. I use a password manager and copied my password from the password manager to tapatalk and it keeps saying Password Incorrect. I use the same password manager on my desktop and the same password log me in just fine. I contacted tapatalk and they never returned my email. Any ideas?

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    JesseL

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    Re: can't log in with tapatalk
    « Reply #1 on: March 12, 2012, 04:12:35 PM »
    The error log shows you having an attempted login with an incorrect password.

    Maybe when you copied the password from the password manager, you didn't get the whole thing or accidentally copied part of something else?  :shrug
    Arizona

    Jemketh

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    Re: can't log in with tapatalk
    « Reply #2 on: March 12, 2012, 04:56:58 PM »
    I wonder if tapatalk has a size limit on passwords. I use a 15 character password. I'll try reducing the size of my password and seeing if that helps.
    Thanks!!!

    Thernlund

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    Re: can't log in with tapatalk
    « Reply #3 on: March 12, 2012, 05:55:26 PM »
    I'd also suggest typing it in manually as a troubleshooting measure.  Could be a copy/paste issue where passwords are concerned.


    -T.
    Arizona  Arm yourself because no one else here will save you.  The odds will betray you, and I will replace you...

    Spike

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    Re: can't log in with tapatalk
    « Reply #4 on: March 13, 2012, 12:04:00 AM »
    Might try clearing the cache.
    Or uninstall-reinstall as a last ditch.

    -S

    Jemketh

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    Re: can't log in with tapatalk
    « Reply #5 on: March 13, 2012, 01:04:19 PM »
    I've tried uninstall the app, changing my password here to a shorter one and nothing works. I've asked the question on the tapatalk forum and I'll see what they say. Oh well, it looked like a cool app...

    StevenTing

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    can't log in with tapatalk
    « Reply #6 on: March 14, 2012, 12:10:34 AM »
    FYI I'm using tapatalk right now and it's working fine for me.
    Utah

    Jemketh

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    Re: can't log in with tapatalk
    « Reply #7 on: March 15, 2012, 09:16:26 AM »
    That's strange. I see people using it on here all the time. I don't know what's going on...

    Jemketh

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    Re: can't log in with tapatalk
    « Reply #8 on: March 20, 2012, 09:00:05 AM »
    Yeah, I just figured out the problem. I can't type...  :facepalm
    I use the same username on a number of forums and when I registered here, I misspelled it. That was the problem... Thanks for trying to help!!!

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