Somehow a roll pin failed and that thing must have shot back between her head and my head (I was standing behind her shoulder at the time observing) when the pistol recoiled fully to the rear! Ruger is getting a call on this one!
Damn, and I have been talking them up over the past year!
Starting to wonder if there's a pattern here. I had been talkin up my SR9C, until I had a similar incident. Had never had a problem while shooting (appx 700-750 rounds), and had been happy with the way it shot and handled. While my nephews were passing it back and forth looking it over -- and not manhandling it -- the roll pin that holds the extractor in just fell out. We found it on the floor, and it didn't look damaged at all. I finally got Ruger to issue a pickup order for it (they didn't want to, but gave in "because you're so upset".)
They did fix it, and it looked to be OK, but I got rid of it -- mostly because I was still mad at them for the way they handled my call. I wasn't unfriendly or unreasonable, but did make it known that I'd bought it in the first place for defense, and now had some reservations about trusting my life to it. Their frosty response didn't sit well.
I've long been a fan of Ruger revolvers, and still love the SR1911. Don't think I'll be interested in any more of their autos, as I've googled and found this kind of failure is more common than I'd be comfortable with. Never had to use their customer service before; I hope my experience was not typical.
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